Customer Care

I have not received a payment. When will I be paid?

Once your Loyalty Shopping Dollars has passed into the confirmed stage, we’ll automatically send any confirmed Loyalty Shopping Dollars you have earned the fifth day of each month. You can view when your next payment will be available on your My Loyalty Shopping Dollars page.

If you are using the Shopping Assistant, your pending purchases are listed as the Loyalty Shopping Dollars earned amount.

Do you have less than the minimum in your account? Don’t worry, just keep shopping! You never lose the Loyalty Shopping Dollars you’ve already accumulated, and we’ll send it to you as soon as you hit your minimum.

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Download the mobile app and the Desktop Shopping Assistant for the best shopping experience